1. To whom is the woman probably speaking? a. a taxi driver b. the receptionist of a hotel c. the receptionist of a taxi company

2. Where is the woman now? a. at home b. in a hotel c. in a restaurant

3. Where is the woman going? a. Tiananmen square b. Wuzhou hotel

4. When will the taxi arrive? a. in 5 minutes b. in 10 minutes c. in 20 minutes